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Terms of Use

Last updated: July 2025
Version: 1.0

These terms of use (together with the documents referred to in them) set out the terms on which you may use our website, www.onyxinsight.com, whether as a guest or user. Use of the site includes accessing, browsing, or interacting with any part of it.

Please read these terms carefully before using the site. By continuing to use www.onyxinsight.com, you confirm that you accept and agree to comply with these terms. If you do not agree, you should not use the site.

These terms apply only to the public ONYX Insight website. For any ONYX Insight products or services that involve account access or platform-specific features, additional or separate terms may apply.

1. Other applicable terms

These terms also incorporate the following:

  • Privacy Statement: Sets out how we collect and process personal data.

  • Cookie Policy: Details how cookies and similar technologies are used on the site.

2. About us

This site is operated by Insight Analytics Solutions Limited, trading as ONYX Insight, a company registered in England and Wales under company number 10511025.

Registered office:
27 Old Gloucester Street
London
WC1N 3AX
United Kingdom

VAT number: 257 2458 86

3. Changes to these terms

We may revise these terms at any time by updating this page. Please check back regularly, as continued use of the site constitutes acceptance of any changes.

4. Changes to our website

We may update our site content at any time. While we make reasonable efforts to keep it accurate, we do not guarantee that all information will always be complete, accurate, or up to date. Content is provided for general information only and may be subject to change without notice.

5. Accessing our site

The site is provided free of charge. We do not guarantee uninterrupted or error-free access. We may suspend or withdraw the site without notice, and will not be liable for any resulting unavailability.

You are responsible for ensuring that your internet connection and devices meet the necessary requirements to access the site.

6. Your account and password

Some ONYX Insight products and services may require account creation and secure access. If you are given a user ID or password, you must keep it confidential and not share it with others.

We reserve the right to disable any login credentials if we believe these terms have been violated. If you believe your credentials have been compromised, please contact us at [email protected].

7. Intellectual Property Rights

We are the owner or licensee of all intellectual property rights on this site and its content, which are protected by copyright and trademark laws.

You may print or download content for personal, non-commercial use only. You must not modify materials or use any media separately from the accompanying text. Any commercial use requires prior written permission or a formal licence from ONYX Insight.

If you breach these terms, your right to use the site will end immediately, and you must destroy or return any copies made.

8. No reliance on information

The content on this site is for general informational purposes only. It should not be relied upon as legal, technical, or professional advice.

Some ONYX Insight outputs, including reports, blogs, and tools, may contain AI-generated insights or predictive analytics. These are intended to support — not replace — human judgment and specialist evaluation.

You must obtain professional advice before acting on any information found on this site or its associated downloads.

9. Limitation of our liability

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded under English law.

To the fullest extent permitted by law, we disclaim all warranties and accept no liability for any direct or indirect loss or damage arising from:

  • Use of or inability to use the site

  • Use of or reliance on site content

  • Inaccuracies, omissions, or outdated material

We will not be liable for viruses, denial-of-service attacks, or third-party sites linked to or from our website.

10. Security and Viruses

We do not guarantee that the site is secure or free from bugs or viruses. You are responsible for using appropriate virus protection software.

You must not misuse the site by introducing malicious code or attempting unauthorised access. Breaches may constitute criminal offences and may be reported to the authorities.

11. Linking to our website

You are free to link to any page on www.onyxinsight.com, provided:

  • The link is legal and does not misrepresent any association or endorsement

  • The content around the link does not damage ONYX Insight’s reputation

  • The link does not involve copying or republishing our content in full

You may not reproduce, republish, or host substantial parts of our content without written permission. Please contact [email protected] for licensing requests or partnership enquiries.

12. Third-party links and resources

Our site may include links to third-party websites or resources. These are provided for convenience only. We have no control over their content and are not responsible for any issues arising from their use.

13. Applicable law

These terms and any disputes related to them are governed by English law.

  • If you are a consumer: You may bring proceedings in England and Wales, or in Northern Ireland or Scotland if you reside there.

  • If you are a business: You agree to the exclusive jurisdiction of the courts of England and Wales.

14. Trademarks and intellectual property

Insight Analytics Solutions Limited owns the following trademarks, registered and protected in the UK, EU, US, India, Korea, and other jurisdictions:

  • ONYX™

  • ONYX Insight™

  • The ONYX logo

These trademarks are registered in Classes 9, 37, and 42 and are protected under applicable intellectual property laws.

Unauthorised use of these names, logos, or other intellectual property—whether textual or visual—is strictly prohibited and may result in legal action.

Overview of classes included:

  • Class 9: Includes electronic and scientific devices such as data processing equipment and software. For Insight Analytics Solutions Limited, this would likely cover software for analytics
    and diagnostics. For further details, visit: WIPO – Class 9
  • Class 37: Covers services related to construction, repair, and installation. For your company, it may involve maintenance and repair of technology systems. For further details, visit: WIPO – Class 37
  • Class 42: Encompasses scientific and technological services, including research and design. This class would be most relevant for R&D activities associated with new software or analytic systems. For further details, visit: WIPO – Class 42